goldkingjewelers.com is dedicated to delighting you with high quality loose diamonds and fine jewelry purchase and our services. If for any reason you are dissatisfied with your purchase, you may return your item based on our 14 DAY MONEY BACK .
Returns and exchanges are permitted within 14 days from the purchase date for loose diamonds & jewelry.
Loose Diamonds or Jewelry must be in original condition with all original certificates and accessories, as applicable, or up to 15% restocking fees may be deducted from the refund/exchange for replacement cost of certificates and accessories.
All packaging, instructions and warranties, as applicable, must be included with the return or exchange of a watch or a restocking fee equal to 15% of the original purchase price may apply, except that no restocking fee shall apply if the reason for the return or exchange is due to a defect.
Returns or exchanges not allowed on customized jewelry, special order watches, body jewelry and engraved items
Cash refunds are issued to original purchaser with original sales receipt.
Cash refunds are made by PAYPAL issued from the corporate office within 21 days.
We hold the right to reject an item for refund or exchange if the item is found altered or damaged.