Our 14-day No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a 100% full refund or exchange as per your wishes once we receive the item. shipping charge is not payable.
How do I return the product to Gold King Jewelers within 14 days?
1. Call our customer care or put us the mail at firstname.lastname@example.org , and let us know that you want to return item because of specific reason.
2. You will return the package with the tracking, the parcel must include your Name and address, contact details and original package which we send you.
3. Make sure you use Temper proof package, so that once the package is sealed, it cannot be opened unless destroyed.
4. Once your returned item is received by Gold King Jewelers. your refund or new item will be processed shortly.
5. We are not liable if your package has been detained at the custom or tempered. We will also not be liable if it’s stolen or damaged.
Will I have to pay for shipping the product back to you in case of any problem?
Yes, You need to pay for the return shipping. you can choose return shipping based on your budget and taking security concerns in the account.
Will you withhold some shipping charges when I return the product within 30 days?
No. When we say, we’ll return the money you paid in full, we mean it.
What does 14 day return policy mean?
Our 14-day No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a full refund or exchange, within 14 days of the date of purchase. Yes, It’s that simple. We can only accept the product without custom engraving, in its original condition and with the certification.
Lifetime exchange policy
Gold King Jewelers offers a Lifetime Exchange Policy covers only loose diamonds and gemstones. If the diamonds and gemstones are intact, the piece may be exchanged for any other item that must be 200% value of earlier item. At the time of exchange, presentation of certification card or payment copy is required.
Who we are?
Gold King Jewelers is a retail store dealing in gold, silver, platinum, diamonds, watches, and much more. Our founders have got more than 26 years of experience in the jewelry & diamond industry. We also have our hand made jewelery unit and CAD/CAM oriented latest jewelery manufacturing unit.
Gold King Jewelers provides free delivery/shipping on all items over $100 within United States. All items shipped will have a tracking number for a peace of mind delivery to your doorstep. All items above $250 will require signature confirmation by any adult during the time of delivery.
Gold King Jewelers keeps almost 95% of its item in stock and will ship the same day on all order that are placed before 3pm. All orders placed after 3pm will ship the following business day.
We are listening and happy to do what we can to improve. Please let us know.
We can be reached at email@example.com or at 407-322-6435 between 10am-8pm, Monday through Saturday.